Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
Information You Provide
We may collect information you voluntarily provide when you:
- Contact us through our contact form
- Subscribe to updates (if available)
- Participate in surveys or feedback forms
This may include your name, email address, and the content of your message.
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Date and time of visit
How We Use Your Information
We use collected information to:
- Operate and improve our website
- Respond to your inquiries
- Analyze site usage and trends
- Detect and prevent fraud or abuse
- Comply with legal obligations
We Do Not Collect Health Information
OpenSymptom does not collect, store, or process personal health information (PHI).We provide general educational content only. Do not send us personal health information through our contact forms or any other means.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies for:
- Essential site functionality
- Analytics and performance monitoring
- Advertising (through third-party partners)
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Advertising Cookies: Used by advertising partners to serve relevant ads
Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect site functionality.
Third-Party Services
Google Analytics
We may use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about site usage. This information is used to compile reports and help us improve our site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google AdSense
We may use Google AdSense to display advertisements. Google uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our website (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is completely secure. We cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary for the purposes described in this policy or as required by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your information
- Correction of inaccurate information
- Deletion of your information
- Objection to processing
- Data portability
To exercise these rights, please contact us.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.
International Users
Our website is operated in the United States and intended for US audiences. If you access our site from outside the US, your information may be transferred to and processed in the US.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us.
Last Updated: January 2025